Rachel Trobman, CEO and Co-Founder of Upside Health, Inc., joins the show to share the challenges faced by physicians as they strive to provide optimal care for highly complex patients with limited resources and how her team is helping fix this problem. Rachel discusses the crucial role that technology plays in augmenting healthcare and emphasizes the importance of identifying areas that can be automated or digitized to empower physicians and improve care management. With a focus on integrating technology seamlessly into existing workflows, Rachel highlights how Upside Health supports physicians in simplifying their processes while maintaining open lines of communication for necessary modifications.

Rachel explores the significant impact of Upside Health’s patient success initiatives, including their comprehensive onboarding process led by dedicated nurses who collaborate with clients to develop effective practices and guidelines. Lastly, Rachel shares insights on the continuous optimization efforts undertaken by her team to enhance program efficiencies and drive success, and provides valuable guidance on who can benefit the most from these services and how to get started.